17 May 2010 - Customer Service Line
sometimes, I wonder if I'm suited to be working in the customer service line. why so? because there are times when I receive bullshit from customers. whenever they ask for lower prices, they don't only ask. they DEMAND. it is a pity that I can't do anything about it when I can't do it.
so sorry but, I had to chase them off, with a soothing tone. I know that I have to tolerate with certain customers despite them being unreasonable but, there are few who go really overboard, and I just have to handle them differently. its a "take it or leave it" situation.
but there are few customers who are extremely nice, and thats what make the job very comfortable. and mainly, since my colleagues are all friendly, and I feel good with many of them.
I hanged around with one of them at Orchard after work, surprisingly a delivery girl, not really a colleague. we loitered around aimlessly, and eventually got lost a little, and found our way back with signboards. I can't believe I would actually lose my way in Orchard.
shes an optimistic, happy-go-lucky girl. someone with personalities that are 'endangered' nowadays.
I don't know why I can be such a pessimist, especially when things are not favorable, I feel extremely uncomfortable. I need to get rid of this personality. I swear if I'm half as optimistic as some other people, my life would be much better.
I'm faced with many challenges. I don't care what lies ahead of me, but I may path my way from here in future.
so sorry but, I had to chase them off, with a soothing tone. I know that I have to tolerate with certain customers despite them being unreasonable but, there are few who go really overboard, and I just have to handle them differently. its a "take it or leave it" situation.
but there are few customers who are extremely nice, and thats what make the job very comfortable. and mainly, since my colleagues are all friendly, and I feel good with many of them.
I hanged around with one of them at Orchard after work, surprisingly a delivery girl, not really a colleague. we loitered around aimlessly, and eventually got lost a little, and found our way back with signboards. I can't believe I would actually lose my way in Orchard.
shes an optimistic, happy-go-lucky girl. someone with personalities that are 'endangered' nowadays.
I don't know why I can be such a pessimist, especially when things are not favorable, I feel extremely uncomfortable. I need to get rid of this personality. I swear if I'm half as optimistic as some other people, my life would be much better.
I'm faced with many challenges. I don't care what lies ahead of me, but I may path my way from here in future.
Written on 10:50 PM
The Author
Kelvin Yeo's the name
21
I'm nothing extraordinary
But I hold my Pride high
Thus I don't really have a Good Personality
Adaptive to Everywhere I go
Not into Religious Matters
And I Love Annoying People
The Mirror-Effect Guy
(Attitude-Reflections Treatments)
Somehow, you wouldn't want to know me too much
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